Privacy Policy

UBI MEDIA FZE built the Gram AI app as a Freemium app. This SERVICE is provided by UBI MEDIA FZE at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Gram AI unless otherwise defined in this Privacy Policy.

As part of improving the quality of services we provide, our application may request photos from you to generate AI avatars. We attach great importance to the protection and confidentiality of your personal data. The following describes the measures we take to ensure the security and privacy of user data:

Storage Location: All user data, including photographs used to create AI avatars, is stored on secure servers located in European Union. We select server locations that comply with strict international data protection standards.

Retention Period: User facial data, including photos used to create AI avatars, is stored for 7 days after the last use of the app. After this period has expired, the data is automatically deleted from our servers. This period has been chosen to allow data recovery or reuse of the service without the need for a re-download, while ensuring maximum protection of your privacy.

Deletion of Data: You have the right to request the deletion of your personal data, including photographs, at any time. To do this, please contact us via [email protected]. We are committed to processing your request as quickly as possible.

We take all necessary measures to protect user personal data from unauthorized access, alteration, disclosure or destruction. We are committed to using state-of-the-art data security technologies to ensure the security of your information.

As part of our commitment to enhancing the quality of services provided, our application may request photos from users to generate AI avatars. We place a high priority on the protection and confidentiality of your personal data. Below are the measures we have implemented to ensure the security and privacy of user data:

Storage Location: All user data, including photographs used to create AI avatars, are stored on secure servers located within the European Union. These server locations are chosen for their compliance with stringent international data protection standards, ensuring the utmost security of your personal information.

Retention Period: We store user facial data, including photos used for AI avatar creation, for a duration of 7 days following the last interaction with the app. This retention period is carefully selected to facilitate data recovery or service reuse without necessitating a re-upload, all while maximizing your privacy protection. This specific duration aligns with our commitment to not store face data indefinitely, balancing user convenience with strict privacy standards.

Data Sharing and Third-Party Disclosure: Our app does not share user face data with any third parties. This policy ensures that users’ facial data remains confidential and is used solely for the internal purpose of generating AI avatars. By not engaging in data sharing, we reinforce our dedication to user privacy and data security.

Deletion of Data: Users have the right to request the deletion of their personal data, including photographs, at any time by contacting us via [email protected]. We are dedicated to processing such requests promptly, furthering our commitment to data privacy and user control over their personal information.

Protection Measures: We employ all necessary measures to safeguard user personal data against unauthorized access, alteration, disclosure, or destruction. Our commitment to data security is reflected in our use of advanced data protection technologies, ensuring the integrity and confidentiality of your data.

Third-Party Storage Practices: As we do not share face data with third parties, there are no practices related to third-party storage of user face data. This approach is consistent with our privacy-first policy, ensuring that all personal data, including facial information, is managed solely by our secure systems.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].